Once your order has been dispatched, you will receive an email confirmation with a tracking number.
Please check our Delivery & Shipping Information (https://unineed.freshdesk.com/support/solutions/folders/25000027977) for estimated delivery times.
However, delivery times can be affected by Customs and issues such as postal strikes, adverse weather conditions and backlog during peak periods.
Please allow up to 28 days for your parcel to be delivered.
We strongly advise that you track your parcel regularly to see updates regarding your parcel.
If your parcel has not been delivered within 28 days, please contact us immediately.
Please note, we are unable to investigate any tracking or delivery issues 60 days after the parcel has been shipped. Any issues that are not raised within 60 days of the parcel being shipped, will not be eligible for refund or reshipment.